Tender Details

Country: France
Summary: Supply of an Online Help Solution with Faq in Saas Mode and Associated Services
FRT Ref No: 118083772
Deadline: 16 May 2025
Financier: Self Financed
Purchaser Ownership: Government
Tender Value: EUR 1500000
Notice Type: Tender
Document Ref. No.: 260456-2025
Purchaser's Detail:
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Description:
The Department of Distribution and the remote audience of the BGPN (Gestion Branch and Digital) of the Post wishes to acquire a solution for the management of its online assistance sites for private and professional customers with an efficient search engine and thePossibility of feeding other channels (virtual assistant, web page) via content accommodated and administered within the solution, as well as associated services.
The solution must comply with the General Data Protection Regulations (RGPD).
La Poste data processing,Including accommodation, safeguarding and/or consultation must imperatively be located within the European Union (EU), a country of European Economic Space (EEE), a country recognized as adequate by the European Union The consultation file which will be sent to service providersSelected will specify the elements linked to this requirement.
The solution must also respect the SE security policy of the La Poste group (PSSIG).
The consultation file which will be sent to the selected candidates will specify the elements linked to these requirements.Online help with FAQ in SaaS mode and associated services
Consultation aims to provide a solution for online assistance sites for private and professional customers and the possibility of supplying other channels (virtual assistant, web page) via accommodated contentand admi ...
Documents:

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Supply of an Online Help Solution with Faq in Saas Mode and Associated Services - France Tender

The LA POSTE, a Government sector organization in France, has announced a new tender for Supply of an Online Help Solution with Faq in Saas Mode and Associated Services. This tender is published on FranceTenders under FRT Ref No: 118083772 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2025-05-16.

The estimated tender value is EUR 1500000, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.