Tender Details

Country: France
Summary: Supply of a Call Center Service in Saas Mode for Internal Customer Service of Chambers of Agriculture France
FRT Ref No: 117673666
Deadline: 21 May 2025
Financier: Self Financed
Purchaser Ownership: Government
Tender Value: EUR 290000
Notice Type: Tender
Document Ref. No.: 241969-2025
Purchaser's Detail:
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Description:
The purpose of this market is to operate SaaS mode of the accommodated call center platform necessary for internal customer service of the National Directorate of Information Systems (DNSI) in charge of customer relations vis-a-vis people working within the room of roomsagriculture.

Chambers of agriculture France expects from the holder, in addition to the services specific to a call center, that it:

- provides a SaaS service based on a platform of a call center hosted in its own data centers or with a publisher of which he is a partner.
Provide theSoftphones of the agents.
- Ensures the collection of incoming traffic and, if the contracting authority makes the choice, the routing of outgoing traffic to fixed and/or mobile numbers.
Supply of a call center service in SaaS mode for internal customer service of agricultural chambers France
TheThe purpose of the market is to operate in SaaS mode of the hosted call center platform necessary for internal customer service of the National Directorate of Information Systems (DNSI) in charge of customer relations vis-a-vis people working within the network of Chambers of Agriculture.

ChambersFrom Agriculture France expects from the holder, in addition to the services specific to a call center, that he:

- provides a SaaS service based on a platform of call center hosted in his own datacenters or with a publisher of which he is a partner.
- Provide the softphones of...
Documents:

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Supply of a Call Center Service in Saas Mode for Internal Customer Service of Chambers of Agriculture France - France Tender

The FRANCE CHAMBERS OF AGRICULTURE, a Government sector organization in France, has announced a new tender for Supply of a Call Center Service in Saas Mode for Internal Customer Service of Chambers of Agriculture France. This tender is published on FranceTenders under FRT Ref No: 117673666 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2025-05-21.

The estimated tender value is EUR 290000, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.