Tender Details

Country: France
Summary: Quality Audit Market Produced and Satisfaction Survey
FRT Ref No: 117671886
Deadline: 14 May 2025
Financier: Self Financed
Purchaser Ownership: Government
Tender Value: Refer Document
Notice Type: Tender
Document Ref. No.: 241405-2025
Purchaser's Detail:
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Description:
The purpose of this market is to provide services to assess the quality of the products provided, as well as to conduct a satisfaction survey of users (customers). In this context, Comutitres sets up an audit of the quality produced, by verifying compliance with the procedures ofProcessing of customer requests by telecourse. At the same time, a satisfaction survey is conducted with customers who have recently contacted the contact centers, in order to identify the areas of improvement and to ensure a service in accordance with expectations.
The services are detailedin the specific technical specifications (CCTP) attached to the business consultation file (DCE).
Audit market produced and satisfaction survey of this market is to carry out services aimed at assessing the quality of the products provided, as well as toConduct a satisfaction survey of users (customers). In this context, Comutitres sets up an audit of the quality produced, by verifying compliance with the processing procedures for customer requests by the teleconsilors. At the same time, a satisfaction survey is conducted withCustomers having recently contacted the contact centers, in order to identify the improvement axes and ensure a service in accordance with expectations.
The services are detailed in the specific technical specifications (CCTP) attached to the business consultation file(DCE...
Documents:

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Quality Audit Market Produced and Satisfaction Survey - France Tender

The COMUTITRES SAS, a Government sector organization in France, has announced a new tender for Quality Audit Market Produced and Satisfaction Survey. This tender is published on FranceTenders under FRT Ref No: 117671886 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2025-05-14.

The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.