- Country: France
- Summary: Outsourcing Customer Activities Routing
- FRT Ref No: 98529244
- Deadline: 25 Mar 2024
- Financier: Self Financed
- Purchaser Ownership: Government
- Tender Value: EUR 11240000
- Notice Type: Tender
- Document Ref. No.: 145813-2024
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- Description:
- GRDF's Customer Relations department is looking for a call center type service provider to carry out customer activities and process service requests.customer complaints (Outgoing calls/back office/incoming calls)
- Management of meter data (Outgoing calls/incoming calls and making appointments)
- Additional activity on the Back office/front Office scope
OUTSOURCING CUSTOMER ACTIVITIES DELIVERY
Management Customer Relationshipt of GRDF is looking for a call center type service provider to carry out customer activities, process socket requestsoutgoing calls/back office/incoming calls)
- Management of meter data (Outgoing calls/incoming calls and appointment making)
- Additional activity on the Back office / front Office scope
Doc Title: Outsourcing customer activities Routing
Contract Type: services - Documents:
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CLICK HERE TO LOGINOutsourcing Customer Activities Routing - France Tender
The GRDF, a Government sector organization in France, has announced a new tender for Outsourcing Customer Activities Routing. This tender is published on FranceTenders under FRT Ref No: 98529244 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2024-03-25.
The estimated tender value is EUR 11240000, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.
