- Country: France
- Summary: Market for User Support Services for the Operation of the Doaat Is
- FRT Ref No: 129543001
- Deadline: 27 Nov 2025
- Financier: Self Financed
- Purchaser Ownership: Government
- Tender Value: EUR 24000000
- Notice Type: Tender
- Document Ref. No.: 733562-2025
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- Description:
- The IT support services of CSC ASIA take on board the activities of the operation of the IS DOAAT via the animation of the PPESI process (Managing the Performance of the Operation of the IS). The purpose of the PPESI process is to implement the provisions to ensure quality operation in respecting the requirements expressed by the professions. This is in compliance with the rules of the IS sector.
This market therefore aims to guarantee:
-Business User Support, levels 1 and 2, on DOAAT IT and Telecoms incidents (24/7 support mainly dealing with incidents on applications or business telephony and integrating an EAI),
-IT crisis management,
-Management of other ITIL processes
Market for user support services for the operation of the DOAAT IS
CSC ASIA's IT support services support the activities of the exploitation of the IS DOAAT via the animation of the PPESI process (Managing the Performance of the Operation of the IS).
The PPESI process aims to implement measures to ensure quality operations while respecting the requirements expressed by the professions. This in the compliance with the rules of the IS sector.
This market therefore aims to guarantee:
-Business User Support, levels 1 and 2, on IT and Telecoms incidents from DOAAT (24/7 support mainly dealing with incidents on applications or telephony metie... - Documents:
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CLICK HERE TO LOGINMarket for User Support Services for the Operation of the Doaat Is - France Tender
The EDF SA, a Government sector organization in France, has announced a new tender for Market for User Support Services for the Operation of the Doaat Is. This tender is published on FranceTenders under FRT Ref No: 129543001 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2025-11-27.
The estimated tender value is EUR 24000000, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.
