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Tender Details
- Country: France
- Summary: Hospitality_ Project of Outgoing Calls for Enedis
- FRT Ref No: 123244278
- Deadline: 19 Aug 2025
- Competition: ICB
- Financier: Self Financed
- Purchaser Ownership: Public
- Tender Value: 1062600
- Notice Type: Tender
- Document Ref. No.: 483272-2025
- Purchaser's Detail :
- Description :
- It is a question of contracting with a service provider who will be responsible for the management of outgoing calls as part of the Hospitality project. This mission will include the following tasks:
• Contact each trainee registered in a training session within the deadlines defined by ENEDIS, in order to organize All the logistical services of his stay:
transport (train, plane)
Hebergement (campus or convenient hotel)
Restauration
Possible transfess between station/airport and campus
• Apply a methodology for anticipating the need: consult the information available upstream of The call, prepare the relevant options to offer, and ensure that you have all the necessary data before contacting the trainee.
• Rigorously follow the contact script provided by Enedis, which will be able to integrate variants according to the specificities of the regional departments (DR), Especially in terms of accommodation, reception or special instructions.
• Make, during the call, the immediate reservation of accommodation on the Enedis campus, when availability exists.
• In the event of an overbooking situation on campus, offer a fallback solution among hotels agreed, by ensuring an equivalent level of comfort and full management.
• Organize transfers between arrival points (stations/airports) and the training location, according to the solutions defined by Enedis (shuttle, public transport, etc.).
• For the campus of the Peroll ... - Documents :
Purchaser : ENEDIS SA
Address: Purchasing Department
Town: Paris La Defense Cedex
Nuts-Code: FR105
Postal Code: 92030
ATTN: Enedis - Purchasing Department - P ...
Email :florence.jacheet@enedis.fr
URL :www.enedis.fr
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