Tender Details

Country: France
Summary: Establishment of a Support Market for the Edf Dipnn Scope
FRT Ref No: 96784399
Deadline: 01 Mar 2024
Financier: Self Financed
Purchaser Ownership: Government
Tender Value: EUR 49000000
Notice Type: Tender
Document Ref. No.: 88644-2024
Purchaser's Detail:
Login to see full purchaser details. Login to see full purchaser details. Login to see full purchaser details. Login to see full purchaser details. Login to see full purchaser details. Login to see full purchaser details. Login to see full purchaser details. Login to see full purchaser details. Login to see full purchaser details.
Login to see details
Description:
This market aims to cover the application support needs of the EDF DIPNN IS: Provide level 1 and 2 support centrally and locally in order to handle requests, analyze them and process them from end to end
Lot1 - Establishment of a support market for the EDF perimeterDIPNN
This market aims to cover the application support needs of the EDF DIPNN IS: Provide level 1 and 2 support centrally and locally in order to handle requests, analyze them and process them from end to end.
This involves setting up a dedicated service centerie driven by the IT department (ECOWINN) by unifying and integrating application support activities while relying on "local successes" and applying ITIL. This market aims to: Guarantee end-to-end processing of requests from DIPNN users and partners: Point of contactunique Analysis and processing of incidents and service requests Ensure L1 and L2 support (excluding office automation and telecom) Hypervision of DIPNN processes and prioritization of incidents according to their business impact Implementation of centralized and local support
Doc Title : Set upof a support market for the EDF DIPNN
Contract Type: services scope
Documents:

If you are registered member, kindly login to view full details of this tender notice:

Establishment of a Support Market for the Edf Dipnn Scope - France Tender

The EDF SA, a Government sector organization in France, has announced a new tender for Establishment of a Support Market for the Edf Dipnn Scope. This tender is published on FranceTenders under FRT Ref No: 96784399 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2024-03-01.

The estimated tender value is EUR 49000000, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.