Caisse Nationale de l'Assurance Maladie Awards €16.1M IT Security Technical Assistance Framework Agreement to Sopra Steria Group

Caisse Nationale de l'Assurance Maladie, a body governed by public law operating in social protection, has awarded a framework agreement for Assistance Technique pour la protection du Système d'Information de l'Assurance Maladie. The maximum value of the framework agreements in this notice is €16,082,388.00, and the approximate value of the framework agreements is €12,865,909.00, covering computer support and consultancy services over a maximum duration of 4 years. The contract was awarded following an open procedure under the standard regime, governed by EU Directive 2014/24/EU.

Introduction

Caisse Nationale de l'Assurance Maladie has conducted an open procedure for a framework agreement with a firm duration of 2 years from its notification date, renewable once for a period of 2 years, i.e. a maximum of 4 years including renewal. The framework agreement is concluded without reopening of competition. No dynamic purchasing system is used.

The procurement project is not financed with EU funds and is not covered by the Government Procurement Agreement (GPA). The maximum value of the framework agreements in this notice is €16,082,388.00, and the approximate value of the framework agreements is €12,865,909.00. The winner was chosen and the contract concluded on 03/11/2026. The procedure identifier is 56d65463-aa8d-4a5f-9c19-dd77badd3df0 and the internal identifier is AC20262158. A previous notice was published under identifier 419862-2026.

The procurement is a single lot (LOT-0001). Award criteria combine quality and cost: general organisation and steering of the technical assistance weighted 20 percent, methodology proposed for carrying out the services weighted 40 percent and cost weighted 40 percent.

Why This Contract Matters

This contract ensures technical assistance for the protection of the information system of the Assurance Maladie, supporting social protection over a maximum period of 4 years.

This contract matters because it:

• Supports Social Protection: Provides IT security technical assistance for a body governed by public law
• Significant Value: €16,082,388.00 maximum framework value
• Long-Term Commitment: Firm duration of 2 years, renewable once for 2 years, up to a maximum of 4 years
• Comprehensive Scope: Computer support and consultancy services for the protection of the information system
• Balanced Evaluation: Quality (60 percent in total) and Cost (40 percent)
• Competition: 12 tenders received
• Single Contract: One lot with one winner

Contract Timeline

• Winner chosen: 03/11/2026
• Contract concluded: 03/11/2026
• Duration: 4 Years (firm 2 years, renewable once for 2 years)
• Notice dispatch date: 04/11/2026 09:29:22 (UTC+01:00) Central European Time, Western European Summer Time
• Notice published: 05/11/2026 (OJ S 215/2026)

Contract Overview

Caisse Nationale de l'Assurance Maladie conducted an open procedure under the standard regime, governed by EU Directive 2014/24/EU.

Key features include:

• One lot: LOT-0001
• Maximum value of the framework agreements in this notice: €16,082,388.00
• Duration: maximum 4 years (2 years firm, renewable once for 2 years)
• Framework type: Framework agreement, without reopening of competition
• Evaluation: General organisation and steering (20 percent), Methodology (40 percent) and Cost (40 percent)
• One winner
• Subcontracting: No
• No EU funding
• Covered by GPA: No

Key Contract Details

• Main classification: 72600000 Computer support and consultancy services
• Place of performance: Paris (FR101), France
• Procedure identifier: 56d65463-aa8d-4a5f-9c19-dd77badd3df0
• Internal identifier: AC20262158 (lot internal identifier: AC.2026.2158)
• Type of procedure: Open
• Legal basis: Directive 2014/24/EU
• Review body: Tribunal administratif de Paris

Lot Structure

Lot 1 – Assistance Technique pour la protection du Système d'Information de l'Assurance Maladie

• Title: Assistance Technique pour la protection du Système d'Information de l'Assurance Maladie
• Description: Assistance Technique pour la protection du Système d'Information de l'Assurance Maladie
• Internal identifier: AC.2026.2158
• Estimated duration: 4 Years (firm 2 years, renewable once for 2 years)
• Winners: SA Sopra Steria Group
• Tenders received: 12
• Contract concluded: 03/11/2026
• Contract identifier: AC.2026.2158
• Value of the tender: €16,082,388.00

Lot Summary Table

Lot	Title	Value (€)	Winner(s)	Tenders
1	Assistance Technique pour la protection du Système d'Information de l'Assurance Maladie	Max. 16,082,388.00 (approx. 12,865,909.00)	SA Sopra Steria Group	12
Total		16,082,388.00

Scope of Supply

The contract covers the following supplies and services:

• Computer Support and Consultancy Services: Services under CPV 72600000
• Technical Assistance for Information System Protection: Technical assistance for the protection of the Assurance Maladie information system
• Lot Segments: Single lot covering the technical assistance services

Special Procurement Conditions

• General Organisation and Steering (20 percent): Organisation générale et pilotage de l'AC
• Methodology (40 percent): Méthodologie proposée pour la réalisation des prestations
• Cost (40 percent): Coût
• Framework Agreement: Framework agreement, without reopening of competition
• Subcontracting: No
• Duration: Firm 2 years from notification, renewable once for 2 years, up to a maximum of 4 years including renewal
• No Dynamic Purchasing System: No dynamic purchase system
• Estimated Amounts: The estimated, non-contractual amount over the maximum duration of the framework agreement, together with any negotiated framework agreement(s) without publicity or competition for similar services, is €22,515,342.43 excl. VAT; the estimated, non-contractual amount over the maximum duration of the framework agreement only is €12,865,909.93 excl. VAT; the maximum amount over the maximum duration of the framework agreement, including any renewal, is €16,082,388.25 excl. VAT
• Similar Services: In accordance with Article R2122-7 of the CCP, the Cnam reserves the right to conclude a framework agreement without prior publicity or competition for services similar to those entrusted to the holder of a previous framework agreement awarded after competition

About the Contracting Authority

Caisse Nationale de l'Assurance Maladie is a body governed by public law operating in social protection in France.

• Legal type: Body governed by public law
• Activity: Social protection
• Registration number: 18003502402369
• Location: Paris Cedex 20, Paris (FR101), France
• Postcode: 75986
• Contact point: Caroline Robert
• Email: caroline.robert@assurance-maladie.fr
• Telephone: 33299325506
• Internet address: https://www.marches-publics.gouv.fr
• Buyer profile: https://www.marches-publics.gouv.fr/entreprise

About the Winning Suppliers

The framework agreement has one winner.

• SA Sopra Steria Group (Large) – LOT-0001 – Annecy, Hautes-Alpes (FRL02), France – tender value €16,082,388.00; tender is not a variant

Subcontracting is No for the winner.

Evaluation Criteria

The lot uses the following evaluation criteria:

• General Organisation and Steering (20 percent): Organisation générale et pilotage de l'AC
• Methodology (40 percent): Méthodologie proposée pour la réalisation des prestations
• Cost (40 percent): Coût

Procurement Analysis

• Procedure: Open procedure under the standard regime, governed by EU Directive 2014/24/EU
• Competition: 12 tenders received
• SME participation: The winner is a large enterprise
• Subcontracting: No
• No EU funding: The procurement project was not financed with EU funds
• Framework agreement: Framework agreement, without reopening of competition
• No dynamic purchasing system used
• Accelerated procedure: Not stated as accelerated
• Review body: Tribunal administratif de Paris

Additional Procurement Facts

• The contract is not covered by the WTO's Government Procurement Agreement (GPA)
• No EU funds were used for this procurement
• The maximum value of the framework agreements in this notice is €16,082,388.00
• The procurement is a single lot (LOT-0001)
• General organisation and steering (20 percent), methodology (40 percent) and cost (40 percent) are the evaluation criteria
• 12 tenders were received
• One winner was chosen
• Subcontracting is No
• The duration is a maximum of 4 years (2 years firm, renewable once for 2 years)
• The contract was concluded on 03/11/2026
• The framework agreement is concluded without reopening of competition
• The Cnam reserves the right to conclude a framework agreement without prior publicity or competition for similar services

Market & Industry Perspective

The French public sector IT services market features a mix of large enterprises and micro, small and medium enterprises. Computer support and consultancy services, including IT security technical assistance, are essential for social protection and the protection of information systems.

Key trends in this market include:

• Quality-focused evaluation: Quality weighted 60 percent in total (organisation and steering 20 percent; methodology 40 percent)
• Cost criterion: Cost weighted 40 percent
• Comprehensive scope: Technical assistance for the protection of the information system
• Long-term projects: Maximum duration of 4 years, with a firm period and a renewal option
• IT security focus: Protection of a national health insurance information system
• Single contract: One lot with one winner

Economic Significance

At a maximum framework value of €16,082,388.00, this contract represents a significant investment in IT security technical assistance for Caisse Nationale de l'Assurance Maladie. The contract will:

• Supports Social Protection: Provide IT security technical assistance for a body governed by public law
• Support Large Enterprises: The winner is a large enterprise
• Provide Long-Term Delivery: Maximum duration of 4 years, with a firm period and a renewal option
• Ensure Information System Protection: Technical assistance for the protection of a national health insurance information system
• Enable Operational Efficiency: Single framework agreement without reopening of competition
• Support Regional Development: Contribute to the IT services market serving the Paris region

Future Procurement Opportunities

With this framework agreement now in place, future opportunities include:

• Renewal Option: The framework agreement may be renewed once for a period of 2 years
• Similar Services: The Cnam reserves the right to conclude a framework agreement without prior publicity or competition for services similar to those entrusted to the holder
• Related Works: Additional IT security and consultancy services procurements
• Subcontracting: No subcontracting is stated for the winner
• Other Public Sector Procurements: Similar computer support and consultancy opportunities
• Other Framework Cycles: Future procurement cycles after the framework period

Opportunities for Suppliers

While this framework agreement is awarded, opportunities remain for IT services suppliers:

• Renewal Option: Prepare for possible renewal of the framework agreement
• Related Works: Other IT security and consultancy services procurements
• Other French Public Sector Buyers: Similar computer support and consultancy procurements
• Other Framework Cycles: Monitor further IT security opportunities

What Businesses Should Watch

• Caisse Nationale de l'Assurance Maladie's future procurement notices
• Other French public sector IT services tenders
• IT services market trends
• Changes to French procurement regulations
• IT security developments in the health insurance sector
• Further computer support and consultancy opportunities in the public sector

FranceTenders.com Procurement Intelligence

This IT security technical assistance framework agreement is a notable example of French public sector procurement. Several features stand out:

• Scale: €16,082,388.00 maximum framework value
• Balanced evaluation: Quality (60 percent in total) and Cost (40 percent)
• One winner: SA Sopra Steria Group
• One lot: Single lot covering technical assistance for information system protection
• Competition: 12 tenders received
• Long-term project: Maximum duration of 4 years, with a firm period and a renewal option
• Comprehensive scope: Computer support and consultancy services for information system protection
• Similar services clause: The Cnam reserves the right to conclude a framework agreement without prior publicity or competition for similar services

For suppliers, this procurement highlights the importance of:

• Quality: 60 percent of evaluation is quality-based (organisation and steering; methodology)
• Competitive pricing: 40 percent cost-based evaluation
• IT security expertise: Ability to deliver technical assistance for information system protection
• Methodology: 40 percent of evaluation concerns the proposed methodology
• Public sector experience: Understanding of French public procurement requirements

Supplier Takeaways

• Demonstrate quality – 60 percent of evaluation is quality-based
• Offer competitive pricing – 40 percent of evaluation is cost-based
• Showcase IT security technical assistance expertise
• Present a strong methodology – 40 percent of evaluation
• Develop public sector experience with French public authorities
• Monitor Caisse Nationale de l'Assurance Maladie and French public sector procurement opportunities
• Prepare for the renewal option and future procurement opportunities

Key Takeaways

• Caisse Nationale de l'Assurance Maladie awarded a framework agreement for technical assistance for the protection of the Assurance Maladie information system
• One lot: LOT-0001
• Duration: maximum 4 years (2 years firm, renewable once for 2 years)
• Evaluation: General organisation and steering (20 percent), Methodology (40 percent) and Cost (40 percent)
• 12 tenders received
• One winner: SA Sopra Steria Group
• Subcontracting: No
• No EU funding
• Covered by GPA: No
• Framework agreement without reopening of competition
• Comprehensive scope: computer support and consultancy services for information system protection
• Maximum framework value: €16,082,388.00
• Contract concluded on 03/11/2026
• The Cnam reserves the right to conclude a framework agreement without prior publicity or competition for similar services

Conclusion

This IT security technical assistance framework agreement ensures the protection of the Assurance Maladie information system for Caisse Nationale de l'Assurance Maladie, supporting social protection over a maximum period of 4 years. By awarding the framework agreement to a single supplier, the contracting authority secures a provider with the capability to deliver comprehensive computer support and consultancy services for information system protection.

The balanced evaluation (60 percent quality across organisation and steering and methodology, versus 40 percent cost) reflects the emphasis on both quality and cost in this IT services procurement. The single-lot structure, the framework without reopening of competition, the firm period with a renewal option and the similar services clause reflect the specific operational and strategic context of the procurement.

For suppliers, this procurement highlights the importance of quality, competitive pricing, IT security expertise, methodology, and public sector experience in winning French public sector contracts.

Frequently Asked Questions

Q: Who is the contracting authority?

Ans: Caisse Nationale de l'Assurance Maladie, a body governed by public law operating in social protection in France.

Q: What is the value of the contract?

Ans: Maximum value of the framework agreements in this notice: €16,082,388.00; approximate value of the framework agreements: €12,865,909.00.

Q: Who are the winners?

Ans: SA Sopra Steria Group (tender is not a variant).

Q: What supplies and services are covered?

Ans: Technical assistance for the protection of the Assurance Maladie information system (Assistance Technique pour la protection du Système d'Information de l'Assurance Maladie), under CPV 72600000 Computer support and consultancy services.

Q: What were the evaluation criteria?

Ans: General organisation and steering of the technical assistance (20 percent), Methodology proposed for carrying out the services (40 percent) and Cost (40 percent).

Q: How long is the contract?

Ans: Firm duration of 2 years from notification, renewable once for a period of 2 years, i.e. a maximum of 4 years including renewal.

Q: How many tenders were received?

Ans: 12 tenders.

Q: Is this contract funded by the EU?

Ans: No, the procurement project is not financed with EU funds.

Q: What is the review body?

Ans: Tribunal administratif de Paris.

Q: What is the lot structure?

Ans: One lot – LOT-0001 (Assistance Technique pour la protection du Système d'Information de l'Assurance Maladie).

Q: Is subcontracting allowed?

Ans: Subcontracting: No.

Q: What is the main CPV classification?

Ans: 72600000 Computer support and consultancy services.

Source: EU Official Journal, Contract Award Notice 769678-2026, OJ S 215/2026, published 05/11/2026.

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